AI consulting and delivery for teams shipping to production

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OPERATIONS

Built for real operations

Workflow first design

Evaluation and governance

Security and access patterns

Observability and monitoring

Rollout adoption support

Workflow first design

Evaluation and governance

Security and access patterns

Observability and monitoring

Rollout adoption support

What CT Labs does

From assessment to production roll-outs with clear ownership

Agentic ROI assessment

A structured assessment prioritizing use cases, confirming data readiness, defining risk controls, and delivering a clear plan.

ROI agent proof of concept

Buildouts that connect data, identity, and tooling into a working system with monitoring and clear handoffs.

AI production rollouts

A rollout plan and delivery path driving adoption, measurable impact, and operational stability.

CT Labs

What CT Labs builds

LLM consulting

LLM workflows are designed and delivered with evaluation, routing, and operational controls.

Multimodal systems

Combine text and vision for document workflows, customer operations, and content pipelines.

Model orchestration

Model routing strategies balancing quality, latency, and cost for each task.

Agentic workflows

Agentic workflows planning steps, using tools, tracking decisions, and following policies for complex operations.

Evaluation and governance

Benchmarks, regression tests, risk reviews, and approval paths supporting reliable outcomes.

Production delivery

Deployment patterns, observability, incident readiness, and adoption support tailored to your team.

Workflows we support

Fast to deploy workflows with defined ROI

Customer operations workflows

Triage, summarization, resolution suggestions, and audit trails connected to ticketing and knowledge systems.

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Dedicated account manager

Convert audio to accurate, real-time text with our Speech Recognition API!

24/7 priority technical support

Transform audio into accurate, real-time text with our Speech Recognition API.

Custom onboarding & training

Real-time text with our Speech Recognition API for seamless integration.

Tickets

Schedule

Knowledge

Resolved

Sales and revenue workflows

Account research, outreach assistance, consultation summaries, CRM updates, and forecasting support.

Internal knowledge workflows

Search, synthesis, and task execution across docs and tools, aligned to roles and access.

Engineering enablement workflows

Specification drafting, incident analysis support, and internal tooling copilots with evaluation.

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REVIEWS & TESTIMONIALS

CT Labs Reviews and Testimonials

They translated our data constraints into a design that works on our infrastructure. The production rollout was disciplined, with clear checkpoints, observability, and a plan for model drift. Our plant leaders liked it because it respected safety and process.

Fortune 500 manufacturer

CT Labs mapped our manual touches and rebuilt the process into an agent driven flow. The biggest win was consistency, quoting and dispatch decisions became reliable across shifts. The work felt like a partnership, not a vendor handoff.

Publicly traded logistics company

The buildout quality was the difference. They built evaluation into the system from day one, so we could see accuracy, escalation rates, and cycle time changes in real time. The outcome was a calmer floor and faster claims resolution.

Tier one insurer

We brought CT Labs in to modernize contact center workflows. They redesigned the intake and routing logic, then layered an AI voice agent with clean handoffs to humans. CSAT improved, and the team finally trusts the automation because it is predictable and well monitored.

National healthcare payer

Their team speaks both engineering and risk. We moved from scattered copilots to agentic workflows that actually hold up under audit expectations. The rollout plan was pragmatic, and adoption followed because the tools matched how teams work.

Global investment bank

CT Labs helped us turn a pilot into an operating system. The proof of concept was scoped tightly, built fast, and tied to measurable field outcomes. We shipped a usable workflow in weeks and expanded it across teams with clear governance.

Fortune 500 energy company

INSIGHTS

February 20, 2026

Goldman Sachs and Anthropic Bring AI Agents Into Core Banking Workflows