IBM's consulting division is tracking the work of its artificial intelligence agents through a live dashboard that shows, hour by hour, how digital workers and human consultants are operating side by side. The company recently opened access to the tool for its clients.

Mohamad Ali, senior vice president of IBM Consulting, demonstrated the dashboard to Business Insider earlier this month. "Every hour I can see what's going on with all the humans associated with digital workers," he said, "and vice versa. That is the new consulting model going forward."

How the Dashboard Works

The internal platform is called Consulting Advantage. IBM introduced it in 2024 to help its own consultants build and manage teams of AI agents. In January 2026, it released a client-facing version called Enterprise Advantage, which lets organizations build and oversee AI agents at scale.

The difference from earlier automation approaches is the depth of coordination. AI agents do not simply complete discrete tasks in isolation; they divide work among themselves, pass results back and forth, and produce structured outputs for human review.

From 45 Minutes to a Few Minutes

The security operations center is where the results are most visible. When an alert comes in, a human investigator would normally spend about 45 minutes combing through logs to identify the problem and determine next steps. At IBM, that process is now handled by agents.

They generate an investigation plan, execute it across multiple threads simultaneously, run a risk analysis, and compile a report. A human then reviews the findings, with the most relevant actions flagged for attention. The whole process now takes a few minutes.

In January alone, IBM completed 52,000 such investigations using this process.

Scale and Scope

IBM currently has AI agents working alongside humans on more than 150 client engagements. The consulting arm employs roughly 150,000 people and competes with both the Big Four advisory firms and technology-focused consultancies like Accenture. Its focus, Ali said, is implementation rather than market strategy. The question it is answering for clients right now is a concrete one: how do you build an organization where humans and AI agents work together?

The Business Case

The financial picture reflects strong demand for that kind of guidance. IBM Consulting posted revenue of over $21 billion in 2025, up from approximately $20.7 billion the year before. IBM's broader generative AI business was valued at $12.5 billion as of its fourth-quarter earnings call.

Visibility as a Design Principle

The dashboard IBM built is, in one sense, a management tool. In another, it is a design statement about how the company believes AI should be deployed: with visibility, with humans in the loop, and with the output of every agent accountable to someone who can verify it.